What certifications does Gonexa hold?
Gonexa meets the highest security and compliance standards:
• ISO 27001: guarantees a reliable information security management system.
• HDS (Health Data Hosting): ensures a high level of requirements for hosting sensitive data.
• Salesforce AppExchange: a solution validated and tested according to the strict criteria of the Salesforce marketplace.
Where does the data storage and processing take place?
Gonexa does not store any personal data.
• Only document templates, composed of technical tags, are retained.
• Signed documents and their audit trail are archived by the trusted third party Arkhinéo.
Our infrastructure is based on Microsoft Azure, whose servers are located in Europe, primarily in France and Germany.
How do I know what signature level is right for me?
The level of signature depends on several factors: the type of process to be secured, the level of legal risk, the need to identify the signatory... Our teams can guide you, but the final validation must be carried out with your legal department, as each organization has its own requirements.
What happens if the contract is exceeded?
No blocking, no specific overage charges. If your consumption exceeds the contracted volume, we simply adjust your subscription via an additional charge.
What is the difference between Gonexa and other solutions on the market?
Gonexa combines:
• 100% Salesforce expertise
• Simple administration
• Premium support from experts
• A transparent pricing model based on volume
Result: a powerful solution that's easy to operate on a daily basis.